Yamaha MCR-042DG Desktop Audio System (Dark Gray)

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Price: $299.95    

Product Feature

• Play music from various sources like CD, iPod/iPhone, iPad (via USB) USB, AM/FM radio and auxiliary input
• Exceptional audio quality from a compact system
• Unique IntelliAlarm and control app features
• Distinctive design with 10 color choices, in shades both classic and bold

Product Description

Fill the room with rich, natural sound from a variety of music sources with this compact system. Offering fashion-savvy looks in 10 designer color choices, it's the perfect way to enhance any home or office.

Yamaha MCR-042DG Desktop Audio System (Dark Gray) Review

I bought this April 2013 and used mostly for my iphone and to listen to musics through FM tuner. Recently within 4 month after purchase, my wife started complaining about the CD player saying it does not read the CDs that are story-telling for my 4 year old. So, I tested it and it didn't work, showing "Unknown CD". I tried couple other CDs to find it reads some but not others. I did the same with my laptop and my lenovo laptop perfectly read them all. They were all authentic CDs.

I called up the customer service to find they are very inconvenient to reach first of all ; they take calls Mon - Fri between 9-5 only. So, I tried it again on Monday and the representative suggested me bring the relatively heavy unit to a service technician in NYC, which is very inconvenient to me because, to do so, I need to take a day-off to get there. I asked if I can ship it and the rep said I can do so but they don't cover the shipping cost. I am totally disappointed with this product and horrible customer service of Yamaha USA. Because Amazon doesn't offer full refund for this item, I may keep it. But, I definitely wouldn't want to buy from Yamaha again.

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